SEC/S0 · Overview

Custom software and platforms.

Off-the-shelf software makes you work its way. When the business has outgrown the spreadsheet and the tool you'd buy doesn't fit, we build the portal, dashboard, internal tool or app around how you actually operate, and connect it to the systems you already run.

  • SVC/01
    Customer portal
    Orders, status, documents
  • SVC/02
    Dashboard
    The numbers in one view
  • SVC/03
    Internal tool
    Built for the job
  • SVC/04
    Mobile app
    For the people in the field
  • SVC/05
    Database
    Out of the spreadsheet
  • SVC/06
    Integrations
    Connected from day one

SEC/S1 · Coverage

Built to be maintained

Web applications, iOS and Android apps, and the databases behind them, built on standard, documented technology that your team or any capable engineer can maintain.

Connected to NetSuite, QuickBooks, Salesforce, HubSpot, Shopify, Stripe and the rest of what you run.

SEC/S2 · Symptoms

Signs you've outgrown the spreadsheet

  • The business runs on a spreadsheet five people edit at once
  • Customers call to ask where their order is
  • Field crews text photos and someone files them
  • You bought three tools that each do part of the job
  • The report the owner asks for doesn't exist anywhere
  • You have an idea for a product, and no team to build it

SEC/S3 · Outcome

One system, built for the job

Today Afterward
TodayFive people edit the same spreadsheet at once. AfterwardThe work lives in one system built for it.
TodayCustomers call to ask where their order is. AfterwardCustomers check status themselves.
TodayThe owner's report doesn't exist anywhere. AfterwardThe numbers are on one screen, current.

The work lives in one system built for it. Customers check status themselves. Crews log the job from the field and the office sees it. The owner opens one screen and the numbers are there, current, from the systems underneath.

It does what your business does, the way you do it, and it connects to everything else from the first day.

SEC/S4 · Scope

What we build

Customer and partner portals.

Ordering, status, documents and account management, connected to the ERP and CRM.

Internal tools.

Admin, scheduling, dispatch and operations tools built for the job your team actually does.

Dashboards.

One view of the numbers, read live from the systems.

Field and mobile apps.

iOS and Android apps for crews, drivers and technicians, working offline where they need to.

Platforms and products.

Multi-user platforms and software products, from first version to running service.

Replacing the spreadsheet.

A real database and interface for the spreadsheet the business runs on.

SEC/S5 · Method

How the work runs

  1. STEP/01

    Map

    What you run today, who will use the new system, and what it has to do.

  2. STEP/02

    Design and scope

    Screens, data and connections designed with the people who will use them. A written scope and a fixed price for each stage.

  3. STEP/03

    Build

    In stages you can use and test with your own people.

  4. STEP/04

    Operate

    Hosting, updates, support and the next features, or a handoff to your team.

SEC/S6 · Team

How we build

Designed with the people who'll use it.
Screens are reviewed with them before they're built.
Released in stages.
Each stage is usable on its own, so value arrives before the last line of code.
Accounts and permissions.
Who can see and change what, built in from the start.
Tested every release.
QA on every release, and acceptance by your team before it goes live.
Documented.
Architecture, data model and runbook delivered with the code.
Hosting decided in the scope.
Your cloud account or ours, with a documented path to move it.

SEC/S7 · Terms

Scope, access, ownership and data handling: see Security and data handling.

SEC/S9 · Next step

Start a project

Tell us what you're building.