Privacy Policy
Last updated: [DATE OF LAUNCH]
Spark Global LLC ("Spark Global," "we," "us") operates sparkglobal.com. This policy explains what information we collect through the site, how we use it, and the choices you have.
What we collect
Information you give us. When you send a brief through our contact form, we collect your name, work email, company, website, business type, the challenges and timeline you describe, the systems you run, and anything else you choose to tell us. When you book a call, our scheduling provider collects your name, email, the time you choose and any notes you add.
Information collected automatically. We use Google Analytics to understand how the site is used. It collects information such as pages visited, time on page, referring site, approximate location (city level), browser and device type, using cookies or similar technologies. We also record the campaign parameters in links you followed to reach us (for example, from an email).
We do not collect payment information through this site.
How we use it
- To respond to your inquiry and schedule and prepare for calls
- To scope, propose and deliver work you ask us for
- To send you follow-up about your inquiry
- To understand and improve how the site performs
- To protect the site against spam and abuse
We do not sell your personal information, and we do not share it for cross-context behavioral advertising.
Who we share it with
We share information only with service providers that help us run the business, under terms that limit their use of it to providing services to us:
- HubSpot (customer relationship management, where form submissions are stored)
- Cal.com (scheduling)
- Google (analytics)
- [Email provider, hosting provider: Cloudflare]
We may also disclose information if required by law, or in connection with a merger, acquisition or sale of assets, in which case this policy continues to apply to it.
How long we keep it
We keep inquiry and contact information for as long as needed to respond to you and for our ordinary business records, and delete it when it is no longer needed. [RETENTION PERIOD, e.g. three years after last contact.] Analytics data is retained according to our Google Analytics settings [RETENTION SETTING].
Your choices
- You can ask us to access, correct or delete the personal information we hold about you.
- You can opt out of follow-up emails at any time by replying or using the unsubscribe link.
- You can block or delete cookies in your browser settings, and opt out of Google Analytics with Google's browser add-on.
California residents. If California privacy law applies to our handling of your information, you may have the right to know what personal information we collect and how we use it, to request deletion or correction, and to not be discriminated against for exercising these rights. We do not sell or share personal information as those terms are defined under California law. To make a request, email info@sparkglobal.com.
Security
We use reasonable administrative, technical and physical safeguards to protect information. No method of transmission or storage is completely secure.
Children
The site is not directed to children under 16, and we do not knowingly collect their information.
Changes
We may update this policy. The date at the top shows when it last changed.